If your gas and electricity is included in your rent and your landlord receives the bills, its their decision on whether to get smart meters installed. Indeed it does seem that it will be some time (if ever) before anyone other than the energy companies will benefit from Smart Meters. Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. Also your comment about stifling the possibility of opening up smart maters to whole new industries is also a very good point. If you've paid too much, your supplier has to refund you for the whole period that the meter was faulty. The gas meter in your pictures looks remarkably the same as the ones here. The hub, smart meters and IHD are all managed remotely and if any meter tampering is detected the meters can be switched off remotely. The IHD can apparently also be used by British Gas to send me messages (there is a little Mail Envelope Icon) but as of yet I have not seen any messaged other than the initial "Welcome to Smart Metering" message. Editor, Marcus Herbert. See this helpful one-minute video from Smart Energy GB How smart meters work or visit their website to read theirfrequently asked questions. So why notget a quote Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through. The hub would then receive the required info (via its backhaul connection on cellular networks) to allow that particular device in, exchange security keys and establish a secure connection to the HAN (Home Area Network). Also since the smartofthehome website with the original post on this thread seems to be offline, here's the link to the second blog post on archive.org: https://web.archive.org/web/20131005030852/http://www.smartofthehome.com Hi - I'm interested in the trial you mentioned. If youd like to join in, please sign in or register. This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: If you have any problems resetting your monitor, you can contact British Gas customer service for help. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. Following my mission to get smart meters installed I started to look into the possibility of using Zigbee to gather my energy usage statistics from my new state of the art meters. Hopefully Ill get a friendly engineer and Ill find out what he has to do If it runs Bluetooth to the meters it might just be a matter of pairing theres also a PIN code setting either way Ill get something working BG has a APP on Playstore for BG Live but I think you had to be in pilot programme but that was 2 years ago !!! The monitor started showing Network Error 7 as soon as the installer left. If youre concerned, check your latest statement, or in your energy companys app if you have it, to see whether your readings are marked as smart. Pairing replacement energy monitor with smart meter 06890795 registered in England and Wales, VAT No. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. I was fortunate to be able to speak to one of the engineers in British Gass smart meter team and he explained some of the security restrictions to me: In absence of being able to collect stats via Zigbee, British Gas are apparently trialling a Virtual IHD, a smartphone app which will display energy usage echoing those on the ecoMeter. I am a data geek and love stats, I am therefore happy to have a digital device monitor my energy usage as long as I am permitted access to said data! Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. This is not too different from what Banks and Credit Cards already do in that they let you download your transactions into CSV files you can then import to Excel. The figures can be toggles between kWh, s and CO2 values. today? It should still show your gas and electricity use in real time, but the tariff information (and therefore what it thinks your energy is costing) may not be up to date. Just thought that this is a red herring for me. Its easy to use. After finally convincing a very nice man on the BG smart meter support line that this was the case, his supervisor confirmed that my observations were correct. Select your preferred way to display the comments and click "Save settings" to activate your changes. Submitted by Scrappy Steve (not verified) on Fri, 02/01/2015 - 14:51. had chat session to BG, this time they hadnt clue what I was talking about But eventually agreed to send an Engineer to fit a new TRIO smart meter Which is where I started 2 weeks ago !!! It took several weeks for Ovo to sync up to the smart meters, and I now see that only one meter reading a month is logged against my account! Leaving me for a while with one Smart (Electricity) Meter and one Dumb (Gas) Meter, (this was not an issue for the supply of either utility but just grated against my OCD / geeky / impatient nature). Connecting your smart meter's In-Home Display (IHD) to Wi-Fi Your in-home display should work fully again when your smart meters are connected to the national wireless network. So . Smart Meter Not Working - Try This Simple Fix - Consumer Advisory Well-suited for smart travelers, Hyatt Place New Taipei City Xinzhuang delivers an unforgettable stay experience. Customers slam British Gas over smart meters appearing to show they're and so I would be interested to know which bit is incorrect for the future. I thought it may be of interest over here at OpenEnergyMonitoy.org: Following quite a bit of pestering and waiting I eventually managed to persuade British Gas to swap out my archaic Electricity and Gas meters for the latest 'Phase 3' Smart Meters. Thanks again for the comment. It is still showing the previous owners value of usage for gas and electric. Smart Meter UK - Build an app / device handler for api? Two in five households with smart meters in our survey of Which? The display will show the current time and date. Thanks for the comment. If they want to encourage us to use less energy then they need to work with others in the technology industry to make it happen. Hi there! For help with changing to or from prepayment, read our guide toprepayment meters. On a sunny day, the IHD will scare you into thinking you are using loads of electricity when in fact you are generating and exporting it! British Gas Smart Meters - Part 1 | Archived Forum - GitHub Pages Hi Nick, However, consumer groups were concerned that this form of access would be used only by technology-literate consumers. If your IHD is asking for a PIN code it could be that the device is having connection issues. In such scenario there is very little consumers can do. And, because they send automated meter readings, you get more accurate bills. Octopus is one example of this. Registered in England. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Despite the smart meter and the desktop display showing the feed in circuit option in the menu, it appears this will never be supported by BG. I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. Really hindering the usefulness of this. If your meter is plugged into the mains, unplug it and take it to the location of your electricity meter. The benefits of this are that in the event of a loss of Internet access it would still work, it potentially would provide faster response, and most importantly if the CAD maker stops providing their cloud service it would still work. If the GAS LED light is not flashing you will need to contact your supplier. Assemble the power supply 1. All Rights Reserved. Bring it within 15 metres of the smart meter (with no walls between). There are a few Zigbee products available like the Digi ConnectPort X2e and Nexvox Z-201 which I thought I may be able to connect to my smart meter HAN, but reading further into smart meters I found out that the utility company may have to permit new Zigbee devices connecting to the smart meters HAN. If you switch again in future, your meter should also keep its smart functions. -Book today! I'm really interested in the potential for OEM to connect to Smart Meters and was wondering if anyone on this thread had updates on the technical aspects, or succeeded in convincing their supplier to allow access to a third party gateway or new on the legal side? For the most up-to date usage data, wed recommend setting your meters to send us a reading every half an hour (reach out to theSupport Teamif youd like us to update your reading schedule) and checking out theusage graphson youronline accountor OVO app (download forAndroidoriOS). It strikes me that most energy suppliers are fitting GEO TRIO II IHDs, and most seem to come with the WIFI module So the data passed over ZIGBEE from the meters to the IHD can be accessed over your home WIFI network from the IHD ( and not the meter network). Press and hold the reset button for about 10 seconds. British Gas Smart Meter Upgrade: What to Expect - Selectra I don't know what my self monitoring options are for the gas meter -- I probably had more options with the old dumb meter. I am still a little confused (frustrated) that British Gas will not give me access to my own Smart Meter data. This should have happened by the end of 2022, though were aware that some smart meters remain unconnected. It told energy bosses that immediate action must be taken to protect customers from inappropriately being switched to prepayment. If you have a first-generation British Gas smart meter (SMETS1), it may lose its network connection if you switch to a different supplier. jeremfg Thanks, indeed it looks like it is simply a case of having to wait patiently for the right commercial pressures to happen. If you have a traditional meter, find out how to read your gas meter or how to read your electricity meter. With smart meters, it's possible for energy suppliers to switch your meter into prepayment mode remotely. Another government document [Smart meter data access and privacy] states: There was also support for the use of consumer access devices connected to the Home Area Network (HAN), to enable consumers to access their consumption data in a more bespoke manner. This is most likely to happen if you have a first-generation smart meter that is not yet connected to the central wireless network and the new supplier cannot read it. Thanks, Best answer by Nancy_OVO 9 January 2018, 13:08. Connect members with smart meters said theyd had a problem with theirs in the last 12 months. It is a shame but I am actually starting to find my smart meters more restrictive than their older dumb analog cousins. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. To further increase security British Gas also change the keys, used to encrypt smart meter traffic, every few months. Editor, Marcus Herbert. Smart meter In-Home Display (IHD) not working? Here's what you need to do Submitted by rogerhoward (not verified) on Thu, 20/11/2014 - 18:12. This means we'll always: Give you a high quality of service throughout the installation. A small number of meters are still waiting to be connected. All the best, On the back on the unit is a badge saying "Zigbee Certified Product" again giving me hope that Zigbee is becoming more mainstream. To achieve this, the DCC will put in place the shared data and communications infrastructure necessary for smart meters to: Operate consistently for all consumers regardless of their energy supplier, Provide smart metering data to network operators in support of smart grids. Weve heard from members whose energy firms arent yet replacing these semi-concealed meters. Once the monitor has reset, you can press the power button to turn it back on.