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I am naturally a size small and I ordered a size XS. All custom orders including, but not limited to, custom safety covers, custom spa covers, and custom pool liners. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. Find out how we combat fake reviews. If your credit card has been charged for the purchase and your order is cancelled, One & Only Collective Inc. shall issue a credit to your credit card account in the amount of the incorrect price. Returns | Selfie Leslie The customer service team was quick to respond, canceled my order as requested, and issued a refund immediately. Customers cant stop praising Selfie Leslies quick, communicative customer service that goes above and beyond to help out if an issue arises. Thank you for your feedback! In no event One & Only Collective Inc. or its officers, directors, shareholders, employees, independent contractors, attorneys or agents be liable for any indirect , special, incidental, exemplary , consequential or punitive damages under any cause of action whatsoever arising from or related to this Agreement, the privacy policy, the return policy, the shipping policy, the products, or the use of the website or any products purchased from this website or otherwise. And even better, USPS ended up delivering the package the next day and I couldn't be happier with my purchase :). YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. Just make a new purchase through the return portal for the size/style you would like. Orders that have a combination of payment methods (store credit + credit card) will be refunded to the gift card (store credit) first, then the secondary payment method. Furthermore, you represent that you shall always provide true, accurate, current, and complete information (and updates when required) when submitting information to One & Only Collective Inc. through the website. I would recommend avoid this website as returning items is time consuming and costly. Selfie Leslie AZUSA RUFFLE TRIM LACE MINI DRESS SAGE Size 12 Large. The Honest Brand Reviews staff works together to help bring you the information you need to make the best shopping decisions. If you are not completely satisfied and your order qualifies, we accept returns(USA Only). The Selfie Leslie Team was accommodating, quick to respond, and so friendly! But the main reason I keep ordering from them is their customer service. However, we can cancel the order at any point before it ships out, and you can then place a new order for the correct product and size. Amazing Customer Service and products!!! Just make a new purchase through the return portal for the size/style you would like. With that in mind, how on earth do you separate the meh from the magnificent? We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. If we had control over USPS operations we would have ensured delivery for when you rescheduled it, but unfortunately we have no control over USPS and how they operate. This is in response to Selfie Leslie's response to my initial review. It took them over a month to issue a refund after they received my returning item. However, other shoppers do adore Selfie Leslie and its styles despite the higher prices. Join the SMS Club & Save 15% OFF your order! 2023 Selfie Leslie Ill provide some pointers to consider the next time you shop in this Selfie Leslie review. Were independently supported by our readers and we may earn a commission when you buy through our links. Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. Cute styles but really poor quality considering the price. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. What has been your experience with "Instagram" fashion? I can honestly say that Selfie Leslie will always be my first place to shop at moving forward. Please email Customer Service to resolve any issues with your order, and well try to resolve the problem as quickly as possible. They suggested we donate it a local charity, which we did! No further messages will be sent to your mobile device, unless initiated by you. Selfie Leslie AU Returns LOVE!!!!! Customer service is TERRIBLE. 2023 Selfie Leslie Please see our Shipping Page for more information. If you have any problems with your delivery, please reach out to the carrier directly to resolve the issue. Unfortunately returns are about $10 shipping, so be prepared!However, I will say the shipping is very fast! They have some really cute stuff, and I love that they display the reviews for each item. Please generate your return label within 14 days of receiving your order. I trust this company and im continue to have my selfie leslie collection. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. Would have given a zero or negative star if that was an option. Items returned that do not meet the above requirements will not be issued a refund and you will be responsible for postage back to you. About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. In the event that a product is listed incorrectly (e.g. Date of experience: December 08, 2021. All shipping and handling charges are non-refundable, except for defective or damaged products. Brunch outfits usually consist of pastel colors and romantic silhouettes. The general amount for the duties and taxes is approximately 20% of the dollar amount of the merchandise. Depending on the clothing item, the biggest size is either XL or XXL. Will never buy from them again. Featuring a deep cowl neckline, adjustable spaghetti straps, and a cropped cut, its the type of outfit to wear to let others know that youre in a partying mood. Don't trust the positive reviews. If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. I will be ordering from them again! A tracking number will be provided to you via email once your package has shipped from our warehouse. Constructed in stretch fabric and adjustable straps, theres no need to worry about future food babies. The biggest highlights of Selfie Leslie are the affordable wedding attire the boutique offers, as well as the nice collection of cute skirts. By using www.selfieleslie.com, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date. All merchandise must havealltagsand hygienic liners attached. If you havent received an email from us, please be sure to check your junk mailbox. Selfie Leslie is a bit pricey, and some customers think its not worth it considering its easy finding a similar alternative. Whether youre looking for a reception dress, a bridesmaid dress, or even a bridal dress, Selfie Leslie has it. I recently ordered from Goodnight Macaroon, a brand I didn't know, but that seemed . You'll receive a one-time opt-out confirmation text message. Send us an email and we'll help you with this matter. The Reinhart Floral Asymmetrical Mesh Dress White retails for $96. It was so nice and I greatly appreciated it. Free Shipping and more for Pool Perks members. Any award rendered by the arbitrator shall be final, binding, and conclusive and the parties acknowledge and understand that by entering into this arbitration provision they are waiving their constitutional right to a jury trial and their right to appeal. I ordered the Hey Girl Long Satin Cowl Neck Dress Forest Green. I highly recommend Selfie Leslie! For security reasons, we are not able to change the address your order is being sent to at this time. Selfie Leslie ranks 882ndamong Women's Clothingsites. Required fields are marked *, This field is required Any use of the website and its contents for purposes other than personal and noncommercial use is expressly prohibited without prior written permission from One & Only Collective Inc. Do not reproduce, publish, display, modify, sell, or distribute any of the materials or products from Selfie Leslie. However, this is just a general guideline and may vary depending on the country to which the order was shipped. | PRIVACY POLICY. The customer service team was quick to respond, cancelled my order as requested, and issued a refund immediately. If you're not 100% satisfied with your order, you can return or exchange it within 30 days of purchase for a replacement or a refund, subject to the limitations below. We respect your right to privacy. The Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver practically screams bridal party with pink prosecco involved. Somehow I ordered an XS instead of a Large, it kept changing in my cart. Powered by Happy Returns Please generate your return label within 14 days of receiving your order. Princess Polly, White Fox, Motel Rock). When it doesnt, we want you to know that Leslies is committed to making it right. This stunning number showcases a gorgeous mix of pink and metallic shimmers, which glitters whenever you move. Its worth mentioning that Selfie Leslies Trustpilot page showcases a glimmering score of 4.1/5 stars based on 590 testimonials. The fashion industry is home to thousands of clothing brands. We like to say that our cute dresses, jumpsuits, and rompers are Australian-born, L.A.-bred, with sweet, sexy, and on-trend pieces that are sure to inspire. For Service support or assistance, text HELP to +18445493819 or email support@selfieleslie.com. (Not sure how to add the photos on here, theres no option to.? At Leslie's, we take pride in the quality of our products. Shipping times may vary due to the availability of merchandise. Returns + Exchanges. Clothing (Brand) Designed in Australia, Around the world #Dresses #Rompers #Bridal Thank you for visiting www.selfieleslie.com. Store credit is issued within 2 weeks once the package is delivered. I have to say also, shipping is pretty fast. There is NO RETURN FEE if you make an exchange purchase through the return portal. Selfie Leslie offered a partial rebate to have it professionally fixed, but a repair was not possible with the placement of the snag. Can I have my parcel redirected to a different address? Hello. They were super understanding and made me feel a lot better. The dresses look exactly how theyre advertised, there are a ton of options for every occasion, and the quality is decent (although not amazing). A $9.75 RETURN FEEapplies forall REFUNDS. Selfie Leslie has a consumer rating of 2.5 starsfrom 2 reviews indicating that most customers are generally dissatisfied with their purchases. Congrats on your promo code! They went ahead and refunded me since they could see it was stuck in transit. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company throughwww.selfieleslie.comshall become and remain the property of One & Only Collective Inc. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. The dress came quickly and was beautiful, but had a small snag in the fabric. It shipped SUPER fast, and I loved the style, design, & quality. You must be fully authorized to grant such aforementioned rights to One & Only Collective Inc. One & Only Collective Inc. shall be entitled to use any user-generated content without incurring obligations of confidentiality, attribution, or compensation to you. You agree to provide us with a valid mobile number. This is my third time ordering from Selfie Leslie and im really pleased!! Out of the 3 dresses I ordered, all of them were of terrible quality materials and tailoring, one of them, the sleeves don't even match each other. The actual charge to your payment method will reflect all applicable state, local and county taxes and will be calculated once your order is shipped. They helped me with return labels and a refund. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. ARBITRATION IS MANDATORY AND THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS OTHERWISE SPECIFIED BELOW OR IF YOU OPT-OUT. Our online return process is designed to ensure the fastest and most accurate processing of your return request. You agree to indemnify, defend, and hold harmless One & Only Collective Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively the Service Providers) from and against all losses, expenses, damages, and costs, including reasonable attorneys fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account. Once an order is placed, we CANNOT make any changes. The item I want is sold out or no longer available -- what do I do? To see how we collect and use your personal information, please see our Privacy Notice. In rare occasions, customs agents may delay delivery of some packages. We accept Visa, Mastercard, American Express, and JCB. Returns | Selfie Leslie Australia Also although they offer "free return" if you purchase something before returning your item they still slap you with a $10 processing fee for processing. Im not happy with my Selfie Leslie Purchase and want to make a return -- how do I do that? The dresses are overprice and cheaply made. For oversized items requiring carrier freight returns, you will be responsible for all return shipping charges. Store credit cannot be converted back into a cash/card refund. They were really kind and wonderful also. When this happens, please select the size of the item you are interested in, and sign up for our back in stock notifications. I was a little confused with the return/exchange process and was starting to panic a little bit at one point, but the customer service team explained it all and worked with me on my specific issues. This was 3 weeks ago and when I sent them an email to prompt them again they just sent me a generic email on how to do returns. $80 for a completely see through dress, and super thin. What a great idea! Order numbers start with AU. For inquiries unrelated to this Selfie Leslie review, you can contact the brand through: Next, check out some similar reviews you might like: Your email address will not be published. We may modify or cancel the Service or any of its features without notice. OurPrivacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. Its so soft and comfortable!!!!! However, if your order is more than $1,000 it may be subject to import duties and taxes, which are levied once a shipment reaches your country. Can I edit my order? You and One & Only Collective Inc. expressly delegate to the arbitrator the authority to determine the arbitrability of any Dispute, including the scope, applicability, validity, and enforceability of this Arbitration Agreement, which shall be governed by, interpreted, construed, and enforced per the Federal Arbitration Act and, where applicable, the laws of the State of California. Your participation in this program is completely voluntary. By "Instagram fashion", I of course mean fashion inspired by influencers/Instagram pages. With your PayPal account, you can use a variety of payment methods to make your Selfie Leslie purchase. While we do our best to accommodate our customers, there is nothing about the final sale items that you purchased that suggests they are eligible for return. Unprofessional employees and bad quality. Items returned that do not meet the above requirements will not be issued store credit and you will be responsible for postage back to you. Please ensure all information is 100% accurate before submitting your order. Any original shipping and handling fees are non-refundable. Each party expressly agrees that both jurisdiction and venue shall lie exclusively in Los Angeles County, California, and that all written notices and demands may be served by email or by facsimile followed by U.S. mail with an appropriate declaration of service, and that such methodology shall be deemed compliance with all service of process and notice requirements of California law. We have done our best to display as accurately as possible the colors of the products shown on the web site. These bottoms are sexy and oozing with allure and glamour, and can be worn with almost anything. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Its also worth noting that the amount of negative reviews pales in comparison to the number of positive ones I have found so far. Shop our selection today for on-trend looks youre sure to adore. Selfie Leslie US Returns Anyone can write a Trustpilot review. If a customer chooses store credit when making a return, then the refund will be issued as a gift card. Simply take your purchase to any Leslies store and get a full refund instantly or exchange it for something else. I really appreciated them understanding our situation and trying to help us out!