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While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. I almost got scammed myself. Answering a Complaint or Petition 6. So would I Earl. If they try to weasel their way out of using one, that should be an immediate cause for concern. Walking Away From Timeshare Maintenance Fees This will Happen. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. they will admit that trading your private residency with someone else costs $189 each time. How did it turn out for you guys? I am okay to take the 'hit' with collections, but did you make any more payments? Walking Away From Timeshare Maintenance Fees - Is It Smart? Customer service contacts and company information. In addition to these serious issues, other problems noted, included: The first thing you need to watch out for is the timeshare sales pitch. This review was chosen algorithmically as the most valued customer feedback. Ask to use the internet to download the real form from the IRS. FRAUD (charge #2) - Pg. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. How to Cancel Hyatt Residence Club Timeshare? I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. Have not heard much and really do not want to deal with it, still burns me. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. We accepted the second option. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. You also have the option to opt-out of these cookies. Others have said that. These cookies will be stored in your browser only with your consent. I was directed to a lady at a counter where I could pay our cab fare there. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. You may also end up having to pay hundreds or even thousands of dollars in fees. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. Me and my mom were mislead and not they said our membership cancellation is not valid. That really shakes them up. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. If there is a lawsuit, let me know guys, I was a victim too. I looked at the internet those properties and added up the costs if bought separately as needed. We did continue our vacation and had a great time in Cancun. I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. There have been a few lawsuits Sunset Group has been involved in. Never spoke to them before. www.sunsetscam.com We are rather disgusted with Sunset and would like to chat with any/all about this. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. Get Rid of Timeshare Without Ruining Credit? It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". I also almost got scam by Sunset World too . That was enough though. They would not allow us to roam the facility or talk to any of the guests. Guess what? By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. Menu. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. You can also try to sell your timeshare on your own. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. I said I'll keep an open mind. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. We finally caved in and agreed to meet the last day that we were there. FRAUD (charge #1) - Pg. What should we do? My credit score got dinged by 150 pts slowly climbing back up. I insisted on reading a sample contract under the guise of, if I like it I'll sign. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! Big lie. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. We should all boycott that country. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. We needed a cab to our hotel from the airport. We sent in the documents and waited for closure. My husband and I were scammed also. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. As our team reviewed the website, the first thing we came across is the no up-front fee required . Some people have been successful using this method. A. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. 1. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. What a lead in! I bought their package and regret it very much. Official Site | Sunset World Resorts & Vacations Experiences I asked for the details of multiple travel destinations package. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) sunsetgrouplies@hotmail.com. Not sure who to start legal proceedings through. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. www.sunsetscam.com They said it was tax deductible. Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! There are no reviews yet. In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. Can You Get Rid of an Escondido Towers Timeshare? Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. Hopefully one day their tactics will end, I meant they are professional scammers. Do not purchase a time share with this company. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. We have the same story as you. Take action now! I bought their package and regret it very much. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". They had already charged my credit card for the deposit. How To Cancel Holiday Inn Club Vacations Timeshare? Mar 30, 2006. I cannot even sell mine for $1. PRIVACY POLICY Our thought was this would be a great time to sell this timeshare and get a very generous price for it. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. Anita Rigoni of US. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. How To Cancel Royal Holiday Club Timeshare? I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. Can You Get Rid of a Sunset Group Timeshare? We signed yesterday and they said we cant cancel it. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. Please contact me at zillayh@gmail.com. However, we were unable to discover anything online relating to pending litigation against Sunset Group. Cant wait for a law suit. 4. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. How to Get Out of Raintree Vacation Club Timeshare? They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. We strive to be the trusted resource you can count on in the most important . It does not guarantee any level of quality of the room. They accepted this and said they would process the paper work and credit our accounts. There are options for getting out. If there is a lawsuit please let me know, I was a victim too. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. I have evidence showing the lies and how Sunset promotes its memberhsip. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. Her "closer" finally agreed to text me the details. Sunset Beach Group review: Scam. Its very important to google the company and read reviews about them especially if you put out big money . Try Profeco, and don't take no for an answer. . Author of the review. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Our "VIP week" couldn't be booked at all. The second most common complaint is that Sunset Group uses high-pressure sales tactics. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. This effectively nullifies the contract. Be the first one to write one. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. 1. Please be aware of these types of schemes. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. They tell you lies to make you buy their packages. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. Can You Get Rid of an Occidental Allegro Timeshare? That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. I wanted to cancel but my wife wanted the SUV for the week. Filed March 20, 2017 I promised nothing. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. These are more complaints about this resort: 5 minutes of your time could help you resolve this nightmare once and for all. The plaintiff is . Write a review Sign in. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! Sunset Beach Group review: Scam - Complaints Board All they would say is "that is what your maintenance fee guarantees". They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. This will surely increase the credibility of your complaint. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. the May 17 charge, in an email dated Sat. If youre hesitant about an investment opportunity, do some research before making a decision. Necessary cookies are absolutely essential for the website to function properly. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . I'll never agree to waste a full day of my vacation with these scammers again. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. It's a lie. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. How to Get Rid of Cancun Palace Resorts Timeshare? It's such a shame that these crooks are taking advantage of vacationers. Therefore, we used the five day right of rescission as stipulated in the contract.