Join to view profile Sewell Automotive Companies. Was best car buying experience in 20 years! I was told by an salesman that someone will get back to you first thing Monday morning. Done with the tools you need? Examples include administering e-mail services and running special promotions. Best thing about my visit was the cookie I got was good, it was the experience with my salesman that left a bad taste in my mouth, James, Blake Thompson upon request. I should have known better to even go back there--because I walked off their lot just days earlier when the high pressure sales started and two of them were chasing me around the lot as I looked at cars. On the sticker, it said "As Is, No Warranty". go through a rigorous multi-point inspection. I realized that I had nothing in writing regarding the dealership intentions so I reached out to a corporate director of Sewell, informed him of the problem and I ask if him if anyone could give me something in writing to resolve my problem with getting a nother vehicle since my car was damaged. Become a business insider with the latest news. in Grapevine. Cadillac shoppers should know that our local Cadillac dealership is home to an extensive collection of high-end models, each exemplifying exceptional quality and reliability. They were ahead of the curve, focusing on customer service before most had even thought about it, he said. I have full trust taking my jeep here. Sewell 16, 2011: The company We are glad you had a great experience with Dustin Callaway. I was flabbergasted. Thank you for choosing Sewell; we look forward to serving you again. Within minutes they went way beyond answering my questions, two service department personnel got in the car and reprogrammed the locks for me, thanked me for stopping by and sent me on my way. My actual intent last night was to go to Chapman Dodge but they closed at 6PM. Assistant to the General Manager Kimbell Gin Machinery Dec 2008 - Dec 2013 5 years 1 month. Our dealership is not responsible for the privacy practices or the content of such Web sites. it Sewell Village Cadillac. The auto business is becoming tougher, more competitive and more Internet-based, but Sewell remains optimistic about dealerships role in it. with the smallest down payment. Sewell Cadillac of Grapevine. Thank you !! Anytime you visit our Web site, we may gather certain non-personally identifiable information regarding the means you use to access our site. the E-Mail Reminder Service). Email. We met with Raymond Basye (who could not have been nicer) and told him what we were looking for. in 6 reviews, It was honestly one of the best car buying experiences I had ever had buying a car. in 7 reviews, I enjoyed purchasing my new escalade at Sewell Dallas. in 3 reviews. All you need to do is fill out our Ed Sewell and son, Carl Sewell Sr., begin assembling and selling Ford Model Ts THIS DEALERSHIP EXCEEDED MY EXPECTATIONS. Service. from the back of their hardware store/stable/movie theater in Arlington. a virtual appointment! As bad as going into a furniture store. withfinancing your dream vehicle. Infused with that experience, Carl Sr. moved to Denton as a young man to run a Ford dealership. I'm thinking, surely it would be over $2,000. By the time the transaction was complete, I couldn't help but wonder why other car dealerships haven't figured out that good service makes for happy customers. Sewell Service Department Every vehicle needs service, but not every dealership makes service as convenient as Sewell. I consider this a bait and switch. Thank you again, and I look forward to speaking with you soon. HIGHLY RECOMMEND. Receive pricing updates, shopping tips & more! Sewell Sr. moves to Dallas, opening a Lincoln-Mercury dealership downtown. Louie Vera thinks he is [non-permissible content removed] sending people to scare us. Call about the car if it's still available, the salesmen told me the car just was sold. I would highly recommended Sewell to all of my friends. Sewell Cadillac of Grapevine has 3.5 stars. Sewell has been the highest-volume dealership in the Southwest for the past 30 years. Company profile page for Sewell Cadillac (General Automotive Repair) located in 4607 Lbj Fwy, Dallas, TX, 75244, Dallas county. From there, we got Lexus in Fort Worth.. It is a remarkable feat, said Lee Chapman, president of the Dallas-Fort Worth Metropolitan New Car Dealers Association. Heated seats. Please let me know if I may be of any assistance in the future. Sewell Cadillac of Dallas. Company profile page for Sewell Cadillac (General Automotive Repair) located in 4607 Lbj Fwy, Dallas, TX, 75244, Dallas county. He probably could have made a lot of money that day, says his son, influential dealer Carl Sewell Jr. But his belief was you just dont sell cars for more than their list price. After four years of war and no auto production, they were eager to buy any Lincoln or Mercury left on the downtown lot or at least put a deposit down for the next one to arrive. If you are visiting our Web site from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S. Our Web sites contain links to other sites. They list cars that are not actually available. Very transparent and quick process. Manager is [non-permissible content removed] and didnt seem to get the hint Im refusing to pay that much for a car with this many miles despite getting to where I wanted it every month. GMC, Pontiac and Oldsmobile franchises and opens new dealerships for them on Recently bought a new CT5V blackwing from sewell. Recent Arrival! Everything was not great. Thank you again, and I look forward to speaking with you soon. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf. Sewell Collision Center of Houston. I took the vehicle in for regular oil changes & service throughout the warranty period, then used a shop closer to me after it expired. Is Dallas becoming unaffordable due to rising housing costs, inflation and stagnating pay? We met with Raymond Basye (who could not have been nicer) and told him what we were looking for. in 6 reviews, It was honestly one of the best car buying experiences I had ever had buying a car. in 7 reviews, I enjoyed purchasing my new escalade at Sewell Dallas. in 3 reviews. I would NEVER return here to buy and if you don't care for the high pressure furniture store stalking sales I suggest you go elsewhere. If you are near Dallas, Plano, and Frisco, TX, Cadillac customers You may opt out of receiving future communications at any time (see opt-out Procedures below). Also, I have continued to make my car payment for over six months now due to Richard's advice until my new car arrived. Consent is not required to purchase goods/services. Before manufacturers insisted that we pay attention to customer satisfaction, Carl Sewell was on top of that issue.. 1932: We will pass along the positive feedback to the Sewell Cadillac of Dallas team. Cory the sale manager made us feel so welcome it was an easy buying experience I love my new escalade!!! 2023 Cadillac LYRIQLuxury 4dr SUV. You couldnt wait 30 minutes for us to return? Got a snarky reply we knew you were going to return but didnt know you were going to buy it. I have loved my Sewell experience and will remain loyal to this brand for life! Great power and comfort with all the latest technology. In the fall of 1911, his grandfather, Ed Sewell, and father, Carl Sewell Sr., began assembling and selling Model T Fords from the back of their combination hardware store, stable and movie theater in Arlington. a virtual appointment! Yelp users havent asked any questions yet about. I have now stopped driving my vehicle, started pursuing other legal options. 7310 LEMMON AVE DALLAS, TX 75209-3095 US. I am sorry to hear about your experience, and I would welcome the opportunity to discuss this with you. Furthermore, to add even more insult, they are also threatening legal action against me for writing a review, but they are the ones who totaled my brand new Escalade and want my insurance to pay over 100k for the total loss. My loaner car was brand new and in excellent condition. We went back to Sewell grapevine because of the sales person we worked with, David. in 8 reviews, Needless to say, Cody made us believe in the Cadillac family and we really look forward to buying our next car at Sewell of Grapevine and hopefully from Cody Herr! in 2 reviews, Always receive exceptional service from Lee Rice. in 2 reviews. A video walkaround of this car may be available Crest Cadillac offers competitive pricing and a wide selection of new Cadillac and pre-owned vehicles throughout the Frisco area. Please let me know if I may be of any assistance in the future. I went to work cleaning parts bins on the afternoon we moved in, Sewell recalled. It is an approach influenced by luminaries like Stanley Marcus, W. Edwards Deming and J. Erik Jonsson that helped foster one of the nations best luxury-car markets. Sewell moves Sewell Village Cadillac to a new facility on Lemmon Avenue. Part 2 You may always opt-out of receiving future communications from our dealership. My kids are now scared to go out. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Want to share your experience with this dealership? It's not the "cushy" Brougham feeling Caddy's were known for in the 1980's. These estimates do not include tax, title, registration I would not recommend to buy cars from this dealer, take your business to some place else. What days are Sewell Cadillac of Dallas open? WE DELIVER TO YOUR HOME OR OFFICE Welcome to VERA MOTORS. Frisco, TX aspirants are welcome to Crest Cadillac, At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service. Thank you for your feedback regarding your experience at our store. In 2011 we continued to be honored by Cadillac as the only dealership to make Master Dealer for 38 consecutive years. TX areas should receive exemplary service and leaves our Frisco Cadillac Yesterday I received another letter from Vera's lawyer with more threats. Yelp users havent asked any questions yet about. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition. a video consultation. Transparent, no-nonsense, and made the whole experience enjoyable from beginning to end. While his father brought integrity to a business not known for it, Sewell weaved those beliefs into daily operations, becoming a high-profile industry advocate for customer satisfaction. Needless to say, Cody made us believe in the Cadillac family and we really look forward to buying our next car at Sewell of Grapevine and hopefully from, Yelp users havent asked any questions yet about. We are trying to improve our website thanks to you. Lemmon Avenue. John applied good business principles to running the dealership, Sewell said. Cadillac shoppers should know that our By signing up you agree to our Terms of Service and Privacy Policy, Stand with us in our mission to discover and uncover the story of North Texas, Dallas Sewell Automotive savors a century of wheels and deals, American Airlines, flight attendants file for mediation during contract negotiations, Years after North Texas bid for Amazons second headquarters, retail giant halts plan, New Uptown office tower lands second major lease, Mesquite to become the site of new 2,500-home community, Its not like 2009: No signs yet of D-FWs expected apartment building slowdown, 12 Dallas-Fort Worth restaurants that have closed in 2023, Funky wine bar Postino has closed in Dallas, Mark Wahlberg pours tequila for fans at Dallas restaurant during thunderstorm, SMU grad Jack Knox donates $11 million to universitys big capital campaign, Look inside Red Phone Booth, the new speakeasy in The Colony, 3 children killed, 2 wounded at Ellis County home; suspect in custody, The Cowboys are closer than you think to a total makeover at running back, How a Texas districts reaction to school shooting fears highlights discipline concerns, UIL boys basketball playoffs (6A): Tre Johnson, Lake Highlands shine; DeSoto defense rises. opens We are glad you had a great experience with the team at Sewell Cadillac of Dallas. Most families just dont stay in business that long.. Sewell Cadillac of Dallas 148 reviews Claimed Car Dealers, Auto Repair Edit Open 7:30 AM - 8:00 PM See hours Write a review Add photo Photos & videos See all 61 photos About the Business Location & Hours 7310 Lemmon Ave Dallas, TX 75209 Get directions Edit business info Amenities and More Online appointments At-home services Our sites allow users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified. Over the years, Sewell has become one of the most influential dealers in the U.S., serving on automaker product committees and meeting regularly with top auto executives. THEY HAVE TRAUMATIZED MY SMALL CHILDREN. No, this ISN'T a race car, but it was certainly whisk through traffic and engulf the highway with nimble agility. General Manager at Sewell Village Cadillac Dallas Dallas, Texas, United States 623 followers 500+ connections Join to connect Sewell Village Cadillac Dallas Northwood. HOWEVER MY FREAKING TRANSMISSION HAS GONE OUT. Certified. I completely understand that. It seemed pretty basic to us, said Sewell, 68, now chairman of Sewell Automotive, which owns 12 dealerships, employs 1,800 people and had revenue last year of $1.2 billion. I would welcome the opportunity to discuss this experience with you. My children 3,5, and 7 are not traumatized. 10-03-2022. Should you configure your browser to decline their use, certain features of our Web sites may not function correctly and you may be required to renter any user IDs and passwords more frequently. "The most enjoyable part of all of. Sincerely, I am extremely satisfied with all the help Mrs. Emily Alison , She have a good understanding of all the processes and are always receptive to my needs. Sincerely,
Please call me at 214-956-2215 or email me at bthompson@sewell.com.
I waited two day , called Mr. Nelson back and was in former by staff that Mr. Nelson was out for the day. We are glad to inform you that we have also been helping all My warranty is set to expire this month so I just purchased an extended warranty with them. The 360hp V6 feels willing, able & smooth. If you have questions concerning this Privacy Policy or the practices of these sites, you may contact us. Sincerely, Please call me at 817-912-3039 or email me at bmoorehead@sewell.com. shoppers should know that we'll go above the call of duty to meet their I highly recommend going to see her and her team over at Alfa Romeo of Fort Worth. Thank you for being a loyal Sewell customer; we look forward to serving you again. Cars.com Privacy Statement. It is important to us that we address your concerns at a time that is convenient for you. Not too fancy, user friendly. You can get more information about this car from your couch through Still, they want the loaner back, and if I do not return the loaner, they will report the car stolen to the police! Other staff members were awesome as well making this experience one to remember. I'd read reviews claimed it's unimpressive and sluggish. There are lots of opportunities in this business to walk between the raindrops and not really give your customers what they think theyre getting, said Scott Ginsburg, founder and chief executive of Plano-based Boardwalk Auto Group. We value your privacy. $89,800. I ask him if customer change his mined call me. Southwestern Oklahoma State University . I was able to add more efficient processes and more college-educated people all of which made the business more professional.. We hope you enjoy your new Cadillac CT5V Blackwing. Thank you for sharing your frustrations with us. ), VIN: 1GYKPMRK5PZ000365 Stock: P24505 Certified Pre-Owned: No Listed since: 02-24-2023, Located in Jupiter, FL / 1,439 miles away from Minneapolis, MN, VIN: 1GYKPMRK0PZ000693 Stock: 000693 Certified Pre-Owned: No Listed since: 02-12-2023, Located in Pembroke Pines, FL / 1,493 miles away from Minneapolis, MN. VIN: 1GYKPMRK7PZ001131 Stock: TPU18413 Certified Pre-Owned: No, Located in Fife, WA / 1,392 miles away from Minneapolis, MN. Offer administrated by General Motors and expires one year from the date of delivery of purchase or lease of the eligible Cadillac vehicle. Dad had put $25,000 in three different banks, and they all closed, Sewell said. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.