No communication and major delays got a 50 voucher because of delays true but items not so good. 2023 Trustpilot A/S. Parts failure not their fault manufacturer's fault but after several emails was not happy with the end result. We live in mountainous north Wales, 800ft up the hill! This has a powerful motor and a decent battery and also has a handy storage compartment. Regards Diana 01904 405 338.Customer service manager. Unable to find any suitable replacements so have successfully machined and shortened them to 147mm. Unfortunately 3 stars. They are designed so that you are sitting in a laid back, more spread out, position and the frame is very low to the ground. Shes a natural! Designed in the historic city of York, you can find Jorvik tricycles around the world. I cant remember how I hit on the idea of an electric trike, but after researching and mulling it over for several months, I made an appointment to visit the Jorvik Trikes showroom. It must be remembered that the majority of users of these vehicles have lower limb problems and therefore it is difficult to get up on the pedals and cushion the roughness of the ground with the legs. These folks were terrific, Part arrived by carrier after 3 days . When James Walker needed to find a good quality trike for his father, Stuart, who suffers from Parkinsons disease, he discovered a problem. Jorvik again sent their technician with a suitable replacement and carried a test ride over the roads we needed to use to ensure all was well. Electric tricycles offer all the benefits of cycling, with the helping hand of electric. Just received delivery of my wife's JET-E2-20-Purple Jorvik tricycle, which we had a local bike shop assemble for us. Despite, at the the time, the warehouse being low on stock, she pulled as many strings as possible to find a solution. I conclude by saying that the five stars are amply deserved both by the quality of the vehicle, by the kindness and efficiency of the technical assistance (thanks Diana! This is a lightweight and comfortable bike that has a powerful motor that handles hills well. We will pass your feed back to her, this will make her day! I will briefly explain my experience in an impartial way in order to be useful to other users and I will conclude my review with some suggestions to the company to improve the usability of the vehicle. Dont forget; it does not offer full-throttle assistance. She was exceptionally patient with me without treating me as different or talking down to me like I find some sales people have done since I have been more disabled. Plus the waterproof back box zip broke within months2nd none star is terrible after sales service. Now mobile again. best cars to camber in forza horizon 4 where are jorvik cycles made. Suggested companies are based on peoples browsing tendencies. 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When the fault was repaired the model we had chosen could not fulfil the role we wanted it for. I cant remember how I hit on the idea of an electric trike, but after researching and mulling it over for several months, I made an appointment to visit the Jorvik Trikes showroom. June 3, 2022 . I've only had a couple of short rides so far (not ridden a bike for years) I absolutely love it. Dont expect top-end specification. Find out how we combat fake reviews. Like a traditional e-bike, there are three different types of Class for e-trikes in America. Hills are no longer a problem so lovely circular routes can be explored!If you're wondering about e-trikes go and have a Jorvik test drive asap! Belize Bike Twin Tri-Rider Tandem Trike, Panasonic, 36V, 11.6 Ah/417 Wh lithium-ion battery, Front v-brake and rear mechanical disc brake, Sturmey Archer 3 speed internally geared rear hub, Class 2 Pedal Assist and Throttle on Demand, 750-watt, front axle mounted brushless motor, 48-volt lithium-ion Samsung battery (499.2 wh). Since the instruction booklet is published by Bafang, the engine manufacturer, Jorvik in my opinion should be remedied with an "errata". Thank you. This can help to reduce any back pain, and it can avoid weight bearing on wrists and other joints. For the price (less than $2,500), it does offer good value for money. Read 1 more review about Jorvik Tricycles Ltd. With colours, payment options, and specifications to suit all. When you first contacted us we did make you aware immediately that the baskets and fenders were correct and the reasons why. I can see we emailed you advising that at this current time we couldnt source the old fenders/basket but we would continue to try for you (we also assume some sort of modification to the basket holes will need to be made due to the new design) Again I apologies you feel dissatisfied with your experience with us but I can assure you at no time have we scammed you nor lied to you. 12898118. Company Information; FAQ; Stone Materials. At 85 his balance is not as good as it once was. This is an easy 5 star. This does them honour. Thank you for your feedback and we are very excited for you to get your JMT 9 and start you trike journey.! Jorvik Adults Tricycle Seat or Bicycle Saddle with Back Rest 29.99 View Product Jorvik Waterproof Rear Cargo Bag 39.99 View Product Oxford Shackle12 Large 310mm x 190mm D-LOCK 16.99 View Product Oxford Shackle 14 DUO U-Lock 320mm x 177mm Blue with Hooped Cable 59.99 View Product JET-E Jorvik Spare/Replacement LG/Samsung Cell Battery 36v 14.5ah Finally, a real "must" could be two suspensions for the rear axle. Being able to pop to the village shop, meet a friend for coffee at the garden centre and most of all, ride along the tracks and lanes again on days I feel I can means so much to me. While it has potent acceleration capacity with its mid-drive motor, shifting the gears can be a challenge when powering. Secondly, considering that there is a very well done electrical system, with the front and rear lights connected directly to the on-board battery, in my opinion two flashers would be very useful to signal the intention to turn. It is also possible to ride this trike standing or sitting, whichever is most natural or comfortable. Find out how we combat fake reviews. Thank you Lisa, its always great to see how are customer feels about our service and great to get honest feedback. Not just for the quality of the tricycles, but for the care and understanding that came with each and every sale. Let's start by saying that the tricycle is fully satisfactory, excellent attention to detail, excellent overall quality, and the company is a very serious company. In my opinion, the company should offer two or three options (obviously for a fee for those who want them) that are really useful. These folks were terrific, Part arrived by carrier after 3 days . Schwinn cycles have always been the talk of the town when it comes to design and durability. Therefore, I emphasize, the assistance is perfect and the customer is followed up to full satisfaction. My wife received a spinal injury after been thrown off her horse. The customer service team made the experience very easy and hassle free by dealing with my queries, helping me choose the right trike for me and getting it out for delivery. we wish you many happy days riding out! I could no longer ride a bicycle savely, but this trike gives me a much wider actieradius. Thanks Diana can't wait to get the new trike and ride off into the sunset! A good all-round e-trike with a powerful motor and battery and front suspension, meaning that it can travel decent distances, copes well with hills and offers a comfortable ride. Unlike the upright AddMoTor style, it provides full back support too, for maximum comfort. Thank you for sharing your experience in our showroom, its really important to hear how we are doing and more important for our customers to feel welcome , for us as a team it is always about ensuring we guide you to the best trike to fit your needs.Kind regardsJorvik team, Fantastic experience, thoroughly enjoyed sampling the trike and am now deeply in love with my new oneRoll on summer . We hope you enjoy your jorvik journey and we are here always to help the best we can.kind regardsJorvik Team. I felt quite emotional too as I could see this would be a massive game-changer for me. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. For a new e-bike user the setting up was difficult but worth it in the end. Anyone can write a Trustpilot review. I put it together using a combination of the instructions and the on-line video as neither accurately covered the bike. Full marks to Jorvik! It is available in a blue or red frame and comes part assembled. Finally, a real "must" could be two suspensions for the rear axle. For the best experience on our site, be sure to turn on Javascript in your browser. The tricycle is not as easy to ride as a normal bicycle and taking one hand off the handlebar to indicate a turn is not always smooth. It is only throttle powered; there are no pedals. Im building up gently and gradually as it is a bit different to riding a 2 wheeler, so Im learning a new skill and am chuffed about that. My wife received a spinal injury after been thrown off her horse. VIEW TRICYCLES. We wish you many happy rides and please shout if you need anything from us. Diana was extremely knowledgeable and her explanations were clear and helpful. Diana Office manager, I have recently purchased a trike from Jorvik, an Elite JET-E2.Firstly, the machine is fantastic but what has made it better experience is the amazing and professional service from Jorvik, from purchase, I had a test ride in York, where all the product options were discussed so I purchased the most appropriate product through to after sales.I had some queries after riding the trike a few times and spoke to customer service, they came straight back and said an engineer would visit the next day (we are too not far from York). Physically it has now got to be a trike for me, but I don't feel it is in any way a backward move.Dennis. I can drive but dont much and love being outdoors. Let's start by saying that the tricycle is fully satisfactory, excellent attention to detail, excellent overall quality, and the company is a very serious company. Note. Physically it has now got to be a trike for me, but I don't feel it is in any way a backward move.Dennis. With colours, payment options, and specifications to suit all. Jorvik Low Step Through Electric Mountain Trike JMT6 (500W), Thank you Jorvik for giving me back the feeling of freedom. We did apologies and offered you a free waterproof rain cover for your tricycle which Im happy to say you accepted. A wide variety of optical phenomena such as mirages, green flashes, solar. View Product. we do hope that you are enjoying your Trike now! 12898118. It could be a great option for using on daily commutes and for hobby riding on trails. Having noticed a problem with the gearing, and consulting my local (very good) bike shop in Bedale, I made contact with Jorvik as the trike was still under guarantee. She was exceptionally patient with me without treating me as different or talking down to me like I find some sales people have done since I have been more disabled. I felt quite emotional too as I could see this would be a massive game-changer for me. At over $3,000 it may not be the best option unless you have already trialled a recumbent style and you are not planning any serious off-roading. This can help a person who can't cycle that far without support. Choice was limited, designs were outdated, and most were out of his budget. And a big thankyou to Diana for keeping me posted. It is not suited to speed demons with a max of 15mph, and it is not a bike for serious off-roaders or those that need full throttle assistance. They can handle a patch of ice with much more stability than a normal electric bicycle would. Given a reason for choosing a trike, a Jorvik will provide an effective, comfortable and reassuring ride. JavaScript seems to be disabled in your browser. We live in mountainous north Wales, 800ft up the hill! They send me different mudguards and back basket and I asked for a return to exchange the wrong ones they send with the ones I should received and they quickly edited the pictures few days after I asked them about it.They also promised in October 2022 they will send me the missing mudguards and basket but they never did and now they ignoring my emails! 0 0 Less than a minute. Unfortunately the Bafang cranks use an ISIS like but not compatible connection to the drive shaft. The Schwinn meridian adult tricycle is one of the best electric tricycles for adults with an affordable price range. The zip on the bag of my new JMT6 trike had a kink in it most probably caused by the way it was folded ready for dispatch from its country of origin. Her ability to put me at my ease and belief that I could do it, made me feel confident and capable. I had to wait quite a while from ordering to delivery because of the colour I wanted. This is a Class 1 pedal-assist trike which specializes in providing comfort and maneuverability on the road, so if youre looking for the thrills of high-speed off-roading, try our number 3 pick, the AddMoTor MOTAN M350 (reviewed below) instead.